Terms
If you continue to browse and use this website you are agreeing to comply with and be bound by the following terms and conditions of use, which together with our privacy policy govern our business relationship with you in relation to this website.
The term this site or ‘us’ or ‘we’ refers to the owner of the website whose registered office is at
The Plextek Building, London Road
Great Chesterford, Saffron Walden
United Kingdom, CB10 1NY
The term ‘you’ refers to the user or viewer of our website.
The use of this website is subject to the following terms of use:
For Ltd companies, each company should list its company registration number, place of registration and registered office address on its website as a result of legislation (First Company Law Amendment Directive) that was implemented in 2006.
- The content of the pages of this website is for your general information and use only. It is subject to change without notice.
- Neither we nor any third parties provide any warranty or guarantee as to the accuracy, timeliness, performance, completeness or suitability of the information and materials found or offered on this website for any particular purpose. You acknowledge that such information and materials may contain inaccuracies or errors and we expressly exclude liability for any such inaccuracies or errors to the fullest extent permitted by law.
- Your use of any information or materials on this website is entirely at your own risk, for which we shall not be liable. It shall be your own responsibility to ensure that any products, services or information available through this website meet your specific requirements.
- This website contains material which is owned by or licensed to us. This material includes, but is not limited to, the design, layout, look, appearance and graphics. Reproduction is prohibited other than in accordance with the copyright notice, which forms part of these terms and conditions.
- All trademarks reproduced in this website, which are not the property of, or licensed to the operator, are acknowledged on the website.
- Unauthorised use of this website may give rise to a claim for damages and/or be a criminal offence.
- From time to time this website may also include links to other websites. These links are provided for your convenience to provide further information. They do not signify that we endorse the website(s). We have no responsibility for the content of the linked website(s).
- You may not create a link to this website from another website or document without Monumo’s prior written consent.
- Your use of this website and any dispute arising out of such use of the website is subject to the laws of England and Wales.
Privacy
We respect your rights to data protection and privacy
This notice only relates to the processing of personal data directly provided by you or collected as a result of visiting this website.
Who are we?
We are Monumo Ltd, a private limited company registered in the UK with company number 11472121. In respect of personal data processed when you use this website, we are the controller. "Personal data", "processing" and "controller" are all used in this notice according to their definitions in the UK General Data Protection Regulation ("UK GDPR") and the Data Protection Act 2018.
What personal data do we collect?
As a result of your visiting this website, we may collect or otherwise process your personal data in the following ways:
- When you provide your personal data on a contact form
- When you contact us by other means, such as email or telephone
- In the form of information provided by your web browser, through the use of cookies or similar software (for details about our use of such software, please see the Cookies section below).
What is our basis for processing your personal data?
Any personal data that you give to us may be retained by us to provide a requested service, or for our legitimate interests as a business. You do not have to give us any of your personal data in order to use most of the website.
In general, our legal basis for processing your personal data is that it is in our legitimate interests to do so. We have an interest in operating our business in a professional manner and this is reflected in our processing of your personal data.
We will maintain this Privacy Notice from time to time on this site.
Who might access or receive your personal data?
Recipients of personal data provided as a result of you visiting this website will generally only consist of our employees. In certain circumstances we may be compelled to provide information we hold to third parties, such as regulatory or law enforcement bodies. We would only do so in compliance with the law, and where strictly necessary.
How do we protect your personal information?
We take appropriate technical and organisational measures to ensure that we keep your information secure, accurate and up to date, and that we only keep it as long as is reasonable and necessary. Although we use appropriate security measures once we have received your personal information, the transmission of information when you submit it over the internet is never completely secure. We do our best to protect personal information, but we cannot guarantee the security of information transmitted to our website, so any transmission is at the user’s own risk.
How long do we retain your personal information?
We will not keep personal data longer than is necessary for the purpose or purposes for which they were collected. We will take all reasonable steps to destroy, or erase from our systems, all data that is no longer required.
Use of cookies
Cookies are small text files that are placed on your computer by websites that you visit. They are widely used in order to make websites work, or work more efficiently, as well as to provide information to the owners of the site. See 'Cookies' section below for more detail.
We use cookies to collect information about how visitors use our site and to help us improve the site. The cookies collect information in an anonymous form, including the number of visitors to the site, where visitors have come to the site from and the pages they visited. By using our website, you agree that we can place these types of cookies on your device. You can, of course, disable cookies.
Usage data
We collect user information via Google Analytics. Google’s privacy policy can be found here. When you visit our site, we will store information on: the website from which you visited us, the parts of our site you visit, the date and duration of your visit, your anonymised IP address, information from the device (device type, operating system, screen resolution, language, country you are located in, and web browser type) you used during your visit, and more. We process this usage data in Google Analytics for statistical purposes, to improve our site and to recognise and stop any misuse.
Marketing
As a result of you contacting us or providing requests for services or updates, we may occasionally send you those mailings or, in accordance with marketing laws, which we feel may interest you and/or are relevant to your work. Such mailings may include details of our products and services, newsletters, and invitations to events.
We will always offer you the option to opt out of any future marketing, in which you can unsubscribe.
We do not rent, sell or otherwise disclose your personal data to any other third party.
Your rights
You have the right to:
- request from us access to, and rectification or erasure of, personal data
- request that we restrict processing concerning you
- object to our processing of the data
- data portability, where applicable
You also have the right to complain to the Information Commissioner's Office about the manner in which, or otherwise, we process your personal data.
Contacting us about your information
If you have any questions or concerns regarding your personal data or how it is used, please contact us at info@monumo.com
Cookies
What is a cookie?
A cookie is a file that is stored on your computer when you visit a website. Most websites use them and they are generally harmless. When you revisit the website later or visit a different webpage a copy of the cookie file is sent to the website.
They can be used to store information and have many uses. With the most common being tracking, remembering your details or settings, and to keep you logged in to an account
You can find out more information about cookies from at Wikipedia
When are cookies created?
Writing data to a cookie is usually done when a new webpage is loaded - for example after a 'submit' button is pressed the data handling page would be responsible for storing the values in a cookie. If the user has elected to disable cookies then the right operation will fail, and subsequent sites which rely on the cookie will either have to take a default action, or prompt the user to re-enter the information that would have been stored in the cookie.
Why are cookies used?
Cookies are a convenient way to carry information from one session on a website to another, or between sessions on related websites, without having to burden a server machine with massive amounts of data storage. Storing the data on the server without using cookies would also be problematic because it would be difficult to retrieve a particular user's information without requiring a login on each visit to the website.
If there is a large amount of information to store, then a cookie can simply be used as a means to identify a given user so that further related information can be looked up on a server-side database. For example the first time a user visits a site they may choose a username which is stored in the cookie, and then provide data such as password, name, address, preferred font size, page layout, etc. - this information would all be stored on the database using the username as a key. Subsequently when the site is revisited the server will read the cookie to find the username, and then retrieve all the user's information from the database without it having to be re-entered.
What cookies do we use?
| Cookie | Name(s) | Cookie classification |
|---|---|---|
| Monumo | kirby_session | Strictly necessary cookies |
| Monumo | intro | Strictly necessary cookies |
| Monumo | cookies_accept | Strictly necessary cookies |
| Google Analytics | _ga _gat _ga_KFYED8GN3M _gid | Performance cookies |
| Hubspot | _cfuvid __cf_bm | Strictly Necessary cookies |
| Hubspot | hubspotutk __hssc __hstc __hssrc | Advertising or Tracking Cookies |
Strictly Necessary Cookies
These cookies are essential to enable you to move around the website and use its features, such as accessing secure areas of the website. Without these cookies, our website won't work properly.
Performance Cookies
These cookies collect information about how you use our websites, for instance, which pages you go to most often and if you get error messages from those pages. We only use these cookies to improve how our websites work.
Functionality Cookies
These cookies allow us to remember the choices you make (such as your user name) and provide enhanced, more personal features. These cookies can also be used to remember changes you have made to text size, fonts and other parts of our web pages that you can customise. They may also be used to provide services you have requested such as watching a video or commenting.
Advertising or Tracking Cookies
The cookies show us where you saw the advert; help us measure the effectiveness of our advertising campaigns; and limit the number of times you see an advert.
There is an unlisted cookie here?
As our website uses a content management system and added third-party plugins it can sometimes be difficult for us to notice every single cookie being used, especially after software updates.
If you do notice a cookie that slips past us or have a question about cookies then please contact us.
There are also some essential cookies which are required for the website to work; these can only be blocked by changing your browser settings.
How can I disable or block cookies?
We recommend visiting your browser help section to find out how.
Firefox
Internet Explorer
Chrome
Safari
Third party cookies opt-out
Some cookies are used and provided by third-party sources. While we might not use all of them, here are the main links you can use to opt-out should you wish.
YouTube cookies
We embed videos from our official YouTube channel using YouTube's privacy-enhanced mode. This mode may set cookies on your computer once you click on the YouTube video player, but YouTube will not store personally-identifiable cookie information for playbacks of embedded videos using the privacy-enhanced mode. To find out more please visit YouTube's embedding videos information page
Do not track me!
Do not track is an up and coming feature in web browsers which allows you to tell websites that you do not want to be tracked. While not all websites currently use this you can find out more how to set it up on your browser from the following websites.